General questions

I've lost my license key. Can you resend it to me?
How many licenses do I need to backup Outlook data from my old computer and to transfer Outlook to my new computer?
What Outlook versions are supported by Backup Outlook?
Can I keep Outlook open during the backup process?
How can I restore my backed up Outlook data?
Does Backup Outlook backs up my E-mails and Contacts, too?
Are sub folders backed up by Backup Outlook?
Are my Archive Personal folders file backed up?
Is Backup Outlook the right tool to synchronize my Outlook on two computers?

Licensing and registration

Can I backup and restore my Outlook data with the test version of Backup Outlook?
How do I buy a license for Backup Outlook?
Is the order process secure?
How do I enter my license key in Backup Outlook?
My registry key is not accepted what should I do?

 

I've lost my license key. Can you resend it to me?

Please fill in the email address that we should have on file for you. If the email address can be found in our database then your license key(s) will be emailed to you automatically.

 

How many licenses do I need to backup Outlook data from my old computer and to transfer Outlook to my new computer?

You need to buy only one license to transfer your Outlook data from an old computer to a new computer. Download and install Backup Outlook on your old computer and backup all your Outlook data.
Then download and install Backup Outlook on your new computer. Click on the menu Help > Enter license key to enter you license key.
Finally click on 'Restore' on the left to restore your backed up Outlook data.

What Outlook versions are supported by Backup Outlook?

The following Outlook versions are supported:

  • Outlook 2016 (32bit and 64bit)
  • Outlook 2013 (32bit and 64bit)
  • Outlook 2010 (32bit and 64bit)
  • Outlook 2007
  • Outlook 2003
  • Outlook 2002
  • Outlook XP
  • Outlook 2000

Can I keep Outlook open during the backup process?

No, Outlook must be closed during the backup process. Backup Outlook will detect if Outlook is still running and will try to close it.

How can I restore my backed up Outlook data?

Restoring your backed up Outlook data and Outlook settings is very simple. Download and install Backup Outlook on the computer where you want to restore your Outlook.
Start Backup Outlook and click on the left side on 'Restore'. A wizard will help you to set up the restoring process.

Does Backup Outlook back up my E-mails and Contacts, too?

Yes, Backup Outlook will back up all types of Outlook items. Every single E-mail, contact, task, journal entry, note, calendar: in short, everything is backed up. All your Outlook data is stored in one single file and this is backed up too.

Are sub folders backed up by Backup Outlook?

Yes, all your sub folders are backed up, too.

Are my Archive Personal folders file backed up?

Yes, if you select your Archive Personal folders file to be backed up then this is an easy task for Backup Outlook. By default all Personal Folders Files are selected for the backup.

Is Backup Outlook the right tool to synchronize my Outlook on two computers?

Although Backup Outlook is a powerful program to backup and restore your Outlook, it was not developed with synchronization in mind.
If you want to synchronize your Outlooks then you might have a look at this Outlook synchronization software.

Can I backup and restore my Outlook data with the test version of Backup Outlook?

You can backup your Outlook data with the test version of Backup Outlook but if you want to restore your complete Outlook data and Outlook settings then you need to buy a license of Backup Outlook.

How do I buy a license for Backup Outlook?

Just go to the order page to buy a license of Backup Outlook. The order process uses a secure internet connection.

Is the order process secure?

Yes, the whole of the order process uses a secure order page. Your order is handled by our partner Cleverbridge.

How do I enter my license key in Backup Outlook?

After purchasing Backup Outlook you will receive your license key. Please keep this license key in a safe place so you will find it later.
Download and install Backup Outlook.
Start Backup Outlook and click on the menu Help > Enter license key to enter your license key.

My license key is not accepted what should I do?

If your license key is not accepted then please ensure that you've entered the exact name, E-mail address and license key as it is mentioned in your order mail.
If you still have problems then contact us at support@BackupOutlook.com

How can I uninstall BackupOutlook?

You can uninstall BackupOutlook as any other program in your control panel > 'Add or Remove programs'.

 

Testimonials

"This is the best program I have found for backing up and restoring Outlook. GREAT JOB" Jon Whitmore